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Windows Error Codes and how to resolve them

Stop 0x0000000A or IRQ_NOT_LESS_OR_EQUAL

This Stop error message indicates that a Windows process or
driver tried to access a part of memory which it was not

allowed to, or at a kernel Interrupt ReQuest Level (IRQL) that was too high (the kernel

is the core component of Windows). This error is usually due to incompatible or faulty

software or hardware.

The error could indicate that you have a faulty device driver.

If the error message lists a device by name, try uninstalling the device and see if it
stops the error occurring. If it does you may need to contact the device manufacturer
for an updated driver. The error could be due to a faulty or failing hardware device.

If a device is listed by name in the error message, try removing it from your PC to see

if it is the cause of the problem.


This error message indicates that the Windows kernel has

encountered an illegal or unknown processor instruction. This could be due to an

invalid memory or access violation.

The error could indicate that you have a faulty device driver.

If the error message lists a device by name, try uninstalling the device and see if it
stops the error occurring. The error could also be caused by insufficient disk space

when installing new software.Try freeing up some disk space by deleting unnecessary

files and then reinstalling the driver.

Stop 0x00000024 or NTFS_FILE_SYSTEM

This error message indicates that a problem has occurred with

the driver that controls the NTFS file system.

The problem could be due to a faulty hard drive, so check all

cabling to your drive(s) and to your PC’s motherboard. Scan your hard drive to

check that it is in good condition.You can run the disk checking tool by pressing

[Windows Key]
+ [R], typing CHKDSK C: /f and pressing [Enter]

.Reboot the PC and the disk will be checked as Windows is restarting.

Stop 0x0000002E or DATA_BUS_ERROR

This error message indicates a memory error. The cause is

usually due to defective RAM, which could be main RAM, video RAM or processor cache

memory. The error can also indicate that your hard drive is infected with a virus.

If you have added new RAM recently, or a device containing RAM

such as a video card, then try removing it and see if the problem goes away.

If it does, then the device is probably faulty. If a program or driver name is given in

the error message, try uninstalling the named driver/program and see if the error goes



This error message indicates that data requested by a program
was not in memory. The error could be due to defective memory
or incompatible software.

Make sure you have installed the latest drivers available for your

hardware devices. The latest driver for a device can usually be obtained from the

device manufacturer’s website. If you have installed a new hardware device or

software application, try removing it and see if the error is cured. If it is, then the

device or application is either faulty or incompatible with your system.


This error indicates that a page of virtual memory could not be
found or loaded into memory. It can indicate a faulty or

corrupt hard drive or possible virus infection.

Check your hard drive with Check Disk.To do this, press

[Windows Key] + [R]
type CHKDSK C: /f and press [Enter].
Reboot the PC and the disk will be checked as Windows is restarting.
Also, check all cabling connecting your hard drive to your motherboard. If you have

added any new hardware devices or memory, try removing it to see if it stops the error


Stop 0x00000079 or MISMATCHED_HAL

This error message indicates that Windows has lost access to the system partition or

boot drive during the startup process. This message can indicate the presence of a

virus on your system, or that incorrect device drivers have been installed for

your storage adaptors.

Check that the hard drive settings in the BIOS are correct – if in doubt

how to set up hard drives in your BIOS consult your motherboard’s
manual. The error could be due to a faulty hard disk or disk controller. If this is the
case, you may have to replace your hard drive, or motherboard. Consult a professional

computer repair shop for further testing. Scan your PC with an up-to-date virus



This error is usually caused by either a fault in software or hardware. It can also

indicate that your PC’s CPU (Central Processing Unit) is overheating (due to poor

ventilation, or because it has been overclocked above its designed speed).

If you have overclocked your CPU, set it back to the manufacturer’s default

speed. Also, check the CPU’s ventilation. This error could be due to defective

memory. If possible try replacing your memory modules. If you have recently added new

hardware try removing it and see if this cures the problem. This problem could also be

caused by faulty software or drivers. If the error message occurs when using a

particular program, contact the software vendor for an updated version compatible with

your version of Windows.


This message means that the system is paused indefinitely waiting for

a response from a device driver.Very often this can be because the graphics card driver

is waiting for the graphics card, and can indicate a faulty graphics card or a problem

with the driver.

If possible, try installing a different graphics card and see if this cures the
problem. If so there could be a fault with your original graphics card. If

the error indicates a device driver by name, try removing the device or

updating/rolling back the driver, and see if this stops the problem.


This indicates that Windows has tried to access the boot disk, and not been successful.

This could be because you are using an Ultra Direct Memory Access (UDMA) hard disk

controller and you are using a 40 wire connector to connect the drive to your cable

when an 80 wire cable is required.

Replace the 40 wire cable connected to your hard drive with an 80 wire cable. Check
your BIOS to make sure your PC is not set to use a faster UDMA mode that your PC can

support. Consult your motherboard manual for details on how to do this.


Windows uses ‘interrupts’ to allow hardware devices to request

computing time from the computer’s CPU. This error message occurs when a hardware

device fails to release an Interrupt ReQuest (IRQ). This could be because a device has

failed to respond to a release signal sent by Windows, an incorrectly written

driver fails to send a release signal, or an incorrectly written driver claims an

interrupt meant for a different device.

Identify which driver is indicated in the error message, and remove the corresponding
hardware device from the system and see if this solves the problem.

Check with your motherboard’s manufacturer for an updated version of your

BIOS. Most motherboard manufacturers will put updated BIOS versions, and the tools

needed to update, on their website. Check that all of the hardware devices in your PC

are listed as being compatible with your version of Windows.


This error message is due either to a system file corruption, driver problem, corrupt
hard drive or faulty memory.

Use Windows built-in System Restore facilities to restore your system to a

previously working state.You can access System Restore via Start > All

Programs > Accessories >System Tools > System Restore.
If this error is being caused be a corrupt system file, your only option may be to re-

install Windows. If the problem still occurs after re-installing Windows,it could

indicate that there is a problem with a hardware device in your PC.

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At March 14, 2012 at 6:37 AM, Blogger Fredrick Russell said...

This comment has been removed by the author.    

At March 14, 2012 at 6:38 AM, Blogger Fredrick Russell said...

Very informative post. Nice described how to resolve windows error codes. It's useful for me. Thanks for sharing.
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